My Account

From here you can do a number of common tasks with your account.

• Change your password*
• Email Management*
• Check your IP Address
• Check Network Traffic*
• Check your Connection Speed
• Check your email with WebMail*
• Northern CableVision Acceptable Use Policy

* Log in with your full email address as username (for Network Traffic you must use your primary email account)

Quick Facts:

• Incoming mail (POP3): pop.cablerocket.com
• Outgoing mail (SMTP): mail.cablerocket.com
• Account name: the local part of your email address (ie. the part before @cablerocket.com)
• News Server: news.cablerocket.com

If you need assistance, you can contact us 24 hours a day, seven days a week at Northern CableVision Technical Support.

Contacting Us:

We can be reached in a variety of ways. We do our best to reply to e-mail, faxes, phone calls and regular mail as soon as we can. We also appreciate feedback that helps us offer you better services. Please feel free to send us your thoughts!

Telephone: Northern CableVision provides an experienced call center to handle all technical support.

You can contact us 24 hours a day, seven days a week at Northern CableVision Technical Support.

• Technical Support: 888-207-0204

You can also contact us during regular business hours at Northern CableVision Customer Service.

• Customer Service: 800-661-1904

Email:

• Customer Service ([email protected])
• Technical Support ([email protected])